CUSTOMER CARE

We are a small boutique, located in McBain, Reed City, and Rockford, aiming to bring joy and excitement into your life. We hope you chose Magnolia for any of your needs!

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Have any questions or concerns? 

We’re always ready to help!

 

 

Call us at

(231) 680-5017

RETURN POLICY

If items are brought back within 14 days of purchase, with tags and receipt, an in-store credit will be issued. 

Shipping:

All domestic orders over $150 will receive free shipping at checkout. All other domestic orders will incur a flat rate of $6.95. Upon completion of checkout, you will receive a confirmation email informing you we’ve received your order. Once we process and ship your item(s), we will send you an email with the confirmation number and details you need to ensure your items arrive safe and sound.

Pickup In-Store:

Orders using the Pickup In-Store option, you will receive an email with and estimated date of when your items will be at the store of your choice. You will later receive a notification email when your order is ready to be picked up.  For faster service, please provide which store you wish to pick your order up at.  

Online Return Policy:

We understand that ordering online can be difficult and we are happy to offer returns for STORE CREDIT in the amount of the item(s) returned.  Please see full boutique policy below:

Returns are for STORE CREDIT ONLY.  Unworn, unwashed merchandise in its original condition with the tags attached may be returned in-store or sent back to our store within 14 days of the date your order was delivered. All items must be accompanied by the original receipt. We pride ourselves on providing its clients with the ’boutique experience’ the store is replenished with new looks/styles regularly. This makes our window for returns smaller to allow for more fresh, current styles. 

 Refunds will be issued in the form of a in-store gift certificate to Magnolia Boutique.

FREE SHIPPING ON ALL ORDERS OVER $150

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